In KMWorld's latest webinar, In AI, Content is King. But Finding and Leveraging It Is the Real Challenge, Nimit Mehta, CEO, TopQuadrant, and Laurie Nelsen, semantic solutions engineer, TopQuadrant, ...

The funding will be used to develop new initiatives, strengthen Quantexa's platform innovation, and drive further growth in North America ...

According to the company, Talkdesk AI Agents for Healthcare, using agentic AI, gives consumers 24/7 on-demand access to virtual agents to handle everyday tasks like scheduling appointments, checking ...

The multi-modal combination delivers deeper learning and insights, Graph RAG for smarter AI, and super fast response times ...

This launch provides companies of all sizes a simple, secure way to manage AI agent workflow over unstructured data ...

Cresta, the leading contact center AI platform for human and AI agents, is announcing that its AI Agent platform-a CX solution for delivering human-like conversational experiences-has demonstrated ...

Reltio, a leader in data unification and management, is releasing the Reltio Lightspeed Data Delivery Network, powering real-time applications and personalized customer experiences with unified data.

Capable of automating the process of making transactional documents more accessible with the power of AI, AccessibilityNow SmartSetup assists enterprises in more efficiently meeting their accessibilit ...

Experts from Acrolinx joined KMWorld's webinar, Is Your Knowledge Content Ready for AI-Powered Agents? Key Strategies to Optimize for Large Language Models (LLMs), to discuss how to best prepare your ...

New alliance enables Deloitte Digital and Genesys to create a holistic, customer-centric approach that combines technology, data, and human understanding ...

There's a lot of trepidation when dealing with AI, and for good reasons. However, the key to utilizing the tech is to work with it, not against it.

Partnership highlights Teleperformance's growth strategy of pursuing investments in advanced artificial intelligence to deliver enhanced customer experience management services ...