A key achievement in Sudheer’s career has been the deployment of AI technologies that have drastically improved efficiency in ...

Learn SRM strategies, challenges, and future trends to build strong supplier relationships in today’s evolving supply chain ...

In today’s business world, where the customer is put first, both large and small organizations are investing in CRM ...

Cathay United Bank once again dazzled international audiences, sweeping six awards from the Retail Banker International, a ...

You might be running a startup and spend hours each day replying to customer queries, tracking orders, and manually following up on leads, but eventually burn out. AI CRM Tools are your savior and can ...

Collaboration technologies can facilitate the communication and coordination required to respond to geopolitical events.

President Donald Trump said he plans to reach out to North Korea “at some point” and reiterated that he has a “very good relationship” with leader Kim Jong Un. “There is communication ...

They don’t cause immediate chaos but slowly chip away at the foundation of your relationship, often before either partner notices. Here are four such patterns that, if left unnoticed ...

Commissions do not affect our editors' opinions or evaluations. Customer relationship management (CRM) software can help businesses in numerous fields streamline customer interactions, improve ...

AI is accelerating the evolution of customer relationship management (CRM), with agentic AI, a shift to targeted use cases, and workforce realignments on the horizon. AI has the potential to ...