Zomato has made a decision to let go of 600 customer support employees, just a year after hiring them, reported Moneycontrol.

Deepinder Goyal is diversifying business to get as much share of consumer wallets as possible - Issue Date: Mar 30, 2025 ...

Zomato recently also launched Nugget - an AI-powered customer support platform for businesses across the globe.

Eternal, laid off around 500 junior staff from its ZAAP programme, citing performance issues. This is the biggest job cut at ...

Zomato is struggling with slowing growth in its core food delivery business due to a decline in consumer spending and difficulties in expanding beyond the top eight cities.

Quick commerce platforms like Blinkit, Swiggy Instamart, and BigBasket are expected to face higher losses in the January-March quarter due to rising competition, increased discounts, and expansion cos ...

Zomato, soon to be named Eternal, hasn't renewed contracts of the majority of workers associated with its Zomato Associate ...

In December 2022, Zomato cut approximately 100 jobs, representing 4% of its workforce, across various departments.

Zomato has laid off 600 customer support associates while automating its customer service with AI platform 'Nugget'. The layoffs, affecting employees ...

Z omato has reportedly laid off around 600 employees due to a downturn in its food delivery segment and increasing losses ...

Zomato had hired around 1,500 employees under its Zomato Associate Accelerator Program (ZAAP) a year ago for customer support ...

Zomato has laid off approximately 500 employees under its Associate Accelerator Program (ZAAP), a customer training ...