Zomato layoffs: 600 employees let go as AI customer support takes over
Zomato's recent layoffs affected approximately 600 customer support roles amid automation and business challenges.
Zomato lays off 500 employees from customer service roles
Eternal, laid off around 500 junior staff from its ZAAP programme, citing performance issues. This is the biggest job cut at ...
Zomato lays off 600 customer support employees without notice and citing these reasons
Zomato has laid off 600 customer support associates while automating its customer service with AI platform 'Nugget'. The layoffs, affecting employees ...
Indian consumer's dash from e to q: How far can it go?
Indias quick-commerce sector is growing rapidly, outpacing traditional e-commerce with its promise of less than 30-minute ...
Forbes India6d
You either adapt or perish: Deepinder Goyal
D eepinder Goyal started his entrepreneurial journey in 2008, when he co-founded FoodieBay, which became Zomato in 2010.