The Kiko Live app’s unique approach of two-way operation for both buyers and sellers gives it the edge over its peers ...

Swiggy believes that it has strong arguments against the order and is taking necessary steps to protect its interest through ...

Zomato lays off 500-600 employees, introduces AI customer support platform, and transitions remaining staff to other roles.

According to reports, the company had hired nearly 1,500 employees last year through its Zomato Associate Accelerator Program ...

Zomato's live tracking feature has transformed the food delivery experience by providing real-time updates on orders ...

Zomato recently also launched Nugget - an AI-powered customer support platform for businesses across the globe.

This is also happening due to increased usage of artificial intelligence (AI) in its customer services function ...

Zomato is struggling with slowing growth in its core food delivery business due to a decline in consumer spending and difficulties in expanding beyond the top eight cities.

Replying to a question from Rajya Sabha member Golla Baburao, Chaudhary said that GST rates are set by the GST Council, a ...

Online food delivery platform Zomato cuts up to 600 customer support jobs within a year of taking them on board, reported the ...

Employees said reasons for termination were often vague — including minor attendance lapses, past customer interactions, or ...

OnePlus is staggering the update, with delivery aimed at a “small percentage of users” at first, before getting a wider ...