Drapers meets Jamie De Cesare, chief technology officer at Orlebar Brown, to find out how unified technology has transformed ...

It’s rare for a fashion house to compete with Swiss watchmakers in the credibility stakes. Frédéric Grangié, president of ...

The Chanel J12 Bleu collection, unveiled at Watches and Wonders, marks 25 years of the ceramics sports watch but also ...

First, let’s start by taking a look at some of the common pitfalls when it comes to the primary communication methods used by ...

Customer Relationship Management (CRM) software is a key management solution for any business, large or small. CRM software providers help to gather all your customer information together ...

In this article, we are going to take a look at where Salesforce, Inc. (NYSE:CRM) stands against other best American stocks to buy. In the coming week, the resilience of the US stock market will ...

CRM magazine presents its seventh annual rundown of the leading companies and hottest trends in customer relationship management.

Commissions do not affect our editors' opinions or evaluations. Customer relationship management (CRM) software can help businesses in numerous fields streamline customer interactions, improve ...

The issue is that businesses face numerous obstacles in reaching customers by phone, including the need for: The study also highlights strategies and solutions that help businesses reach more ...

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By definition, a retail strategy revolves around letting customers design the products or services they desire at a price they consider fair. Step 2: Use CRM to build out and implement retail strategy ...