That was Troy resident Wendy Germond’s reaction when she saw a three-digit total on her National Grid bill. She said it’s never been that ... January was about 15% colder, so you’re going to use more ...

While the cost of each unit of gas and electricity is capped, the total bill is not, so bills will vary depending on how much energy is used. Ofgem illustrates the cap by showing the impact on the ...