A change made by the Social Security Administration could see its field offices flooded with an estimated 60,000 to 75,000 ...

Seniors can no longer change their direct-deposit information over the phone and confusion reigns about what other functions ...

Where Social Security service had been improving under the Biden administration, the nationwide breakdown is being keenly ...

A Social Security “war room,” threats to shut the agency, worker buyouts and a restraining order — here’s a timeline of what ...

The Trump administration says it's revamping Social Security to make it more efficient. But will the changes really help?

There are millions of older Americans today who rely on Social Security for income. And while some seniors use Social ...

Reported plans to cut staff at an important Social Security Administration department would be “dangerous,” Democratic senators wrote in a letter to the agency.

Elderly and disabled people are encountering severe service disruptions as the Trump administration overhauls the Social ...

Maryland Attorney General Anthony Brown joined a coalition of 21 states in a lawsuit that looks to stop DOGE layoffs at the ...

The agency said it's reversing a decision to cut phone services for identity verification after a backlash from seniors.

The worsening problems come as Elon Musk’s DOGE team pushes for more cuts at the agency, including in the department that oversees the website.

In recent weeks, phones have been ringing at local councils on aging, elected officials’ offices and Social Security field ...