Zomato, the popular online food delivery platform ... and fears are growing among remaining staff about the security of their jobs, the report added. Some of the affected employees took to ...

Zomato has laid off around 500-600 customer support employees due to non-performance and is leaning on AI to automate job functions. Impacted employees claimed they were terminated without notice.

The job cuts come less than a year after the company hired the employees under the ZAAP. A majority of the employees failed ...

Zomato Layoffs: Online food delivery platform Zomato cuts up to 600 customer support jobs within a year of taking them on board, reported the news portal Outlook Business, citing people aware of ...

Employees have also reportedly claimed that Zomato's push to automate its customer support services has resulted in job redundancies in these roles. Before this, Zomato's last major layoff ...

"Zomato cuts 600 customer support jobs amid AI adoption" was originally created and published by Verdict Food Service, a GlobalData owned brand. The information on this site has been included in ...

Just like that, they wiped out hundreds of jobs without a second thought,” the post read. Further, the user accused Zomato of treating its employees as disposable, regardless of their contributions.

The idea that AI has been replacing these jobs comes from its recent launch of Nugget, an AI-powered customer support platform for businesses worldwide. Zomato has laid off as many as 600 customer ...

Zomato, the popular online food delivery platform ... and fears are growing among remaining staff about the security of their jobs, the report added. Some of the affected employees took to ...