DoorDash co-founder shares three insights, grounded in his experience, that can help build success in today's digital economy ...

According to Deloitte’s 2024 Global Insurance Outlook, insurers are prioritizing digital portals and automation to enhance ...

ServiceNow, which provides businesses with outsourced IT and customer service support as well as other digital services, said ...

Verizon is making impactful use of AI for its internal operations, and also developing its network features and network infrastructure to serve the wider AI ecosystem.

UK businesses across industries are using agentic AI to drive innovation, boost productivity, and transform the workplace.

Burckhardt Compression has won a significant order for digital monitoring services in Saudi Arabia. This solution includes state-of-the-art PROGNOST® NT system to upgrade and digitalize a major ...

The key to success lies in strategic execution, continuous optimization and an unwavering commitment to reaching the right ...

AIDEC Digital has outdoored the State of the Arts Business Process Outsourcing (BPO) Centre with a commitment to leveraging ...

Moshe Winegarten, CRO at Ecommpay, assesses how API integration is forcing banks to choose between specialist services and ...

The Role of IT in Driving Customer Engagement In today's fast-paced world, customers have high expectations for their buying experiences. From the initial product research to the final purchase ...

Indiana Governor Mike Braun signed two executive orders on Tuesday that he says will “improve customer service for Hoosiers.” One of those is supposed to modernize technology at the BMV and the plan ...

airBaltic has launched a new digital service on its website. The new function, called Manage My Booking (MMB), enables travellers to enjoy a more flexible customer experience. Travellers with flight ...