Fair Conduct: The Foundation Of Customer Trust And Business Resilience
Are we solving problems fast and treating customers with respect? Technology: Are systems and automation delivering fair ...
The Fast Lane To Fewer Chargebacks: How Rapid Customer Service Reduces Disputes
The chargeback process was originally designed over 50 years ago to protect consumers, but as e-commerce merchants will tell ...
The Fast Mode10d
86% of Business Leaders Prioritize Phone for Customer Service Success
The study found 86% of decision-makers across a wide range of industries agree the phone is the most important outbound ...
The Independent3d
AI customer service is not just about AI
AI is the next big thing in customer service. At least, that’s what everyone says. And they’re not wrong. Businesses are ditching clunky old chatbots in favor of smarter AI agents, promising ...
Business.com11d
Returning Customers Spend 67 Percent More Than New Customers — Keep Your Customers Coming Back With a Recurring Revenue Sales Model
That’s why companies focus on excellent customer service. A great customer experience keeps a business’s current customers happy and satisfied. However, while great customer service is crucial, ...
Staffordshire business accelerates growth and boosts customer service
Paramount Industrial Tools & Fasteners Ltd, engineering, manufacturing, and trade merchants serving Stafford, Stoke-on-Trent, ...