Edmunds announced the winners of the 2025 Edmunds Five Star Dealer Awards, highlighting dealerships that provide outstanding service.

Companies are graded in five categories: customer satisfaction, innovation, social responsibility, employee engagement and development, and financial strength. The statistical model that produces ...

The 2025 survey, which collected responses from 1,005 adults in all 50 states and the District of Columbia, asked respondents to express their levels of satisfaction or dissatisfaction over ...

When it comes to buying a new car, Consumer Reports members have told us that a low price or a luxury badge doesn’t automatically ... The models that top the owner satisfaction ratings deliver ...

It's rare to find a car salesman who genuinely prioritizes customer satisfaction over making a sale, but this one certainly did. If you're in the market for a new vehicle, I highly recommend ...

Joseph in the Service Department was great! Excellent communication. Repair was done to my satisfaction and my car was sparkling clean when I picked it up. Joseph in the Service Department was great!

This proactive approach can greatly enhance service quality and customer satisfaction. 8. Crisis Preparedness and Employee Training Supported by Custom ID Badges Custom ID badges play a crucial role ...

The poll of 1,005 U.S. adults was conducted Jan. 2-15 ... Those who said they never attend religious services had more similar rates of satisfaction as the American general public, with 45% ...