With less than a week to go before a deadline that the Social Security Administration set to end phone support for certain ...

The Social Security Administration (SSA) reversed its decision to limit phone services for benefit management after facing ...

Changes to direct deposit info must be done online or in-person starting April 14. Plans to end claims processing by phone ...

Seniors can no longer change their direct-deposit information over the phone and confusion reigns about what other functions ...

The SSA reversed its policy of requiring online authentication for benefits and direct deposit changes, reinstating phone service.

Social Security recipients should know about two phone service changes that started Monday. • Need to change your direct deposit info? Changes to direct deposit information must now either be ...

Instead, such changes must be made either online or in-person at a Social Security office. Second, the agency has walked back on plans to reduce over-the-phone services for handling claims.

In April 2025, conflicting reports about changes in how the Social Security Administration communicates with the public spread confusion online. Per news reports, an SSA regional commissioner ...

This has resulted in challenges with finding a reliable way to contact the SSA over the phone ... to use their My Social Security account will be required for certain services.

Stock image of a Social Security card with a phone keypad. Stock image of a Social ... "While they are at it, SSA and their DOGE overlords should reverse other harmful policies they have enacted ...