In a move to shift the focus of service delivery away from the provider and towards the customer, a pilot to join up local councils and Jobcentre Plus has been launched. Jobcentre Plus staff in ...

The government has unveiled plans to lower the age at which people can stand for election from 21 to 18. It follows the recommendations made by the Electoral Commission last year. No steps will be ...

A new downloadable guide designed to help local authorities deal with procurement plans and waste contracts has been launched by the Department for Environment, Food and Rural Affairs. The procurement ...

Local authorities have not received enough income from fees to cover the cost to them of implementing the 2003 Licensing Act, according to a report laid before MPs. The findings of the Independent ...

The recession has widened the gap between UK city economies. Cities that were already suffering before the recession such as Barnsley and Stoke have been hit hardest, according to Centre for Cities’ ...

Local election day in May will be the biggest test so far of e-voting with more than 1.5 million people able to vote using the internet, digital television or text messaging.The government has ...

Offers four case studies to illustrate the effect of the adoption of commercial principles by public sector agencies in Australia. Comments on the process of commercialization which has been taking ...

The number of patients mentioning NHS spending levels in NHS feedback has increased over threefold in the past year, according to figures released today by independent feedback website Patient Opinion ...

Children believe only those professionals who work with them, such as teachers or social workers, should have access to information from the Children’s Index. Youngsters who took part in a study ...

The magnitude of the challenge facing the health and social care services has not been fully grasped. Plans to meet the challenge are unlikely to deliver the result. This is the conclusion of the ...

Newcomers to incapacity benefit face a long journey back to work. The Pathways to Work initiative is aimed at improving job opportunities for people on incapacity benefits. But the process is long and ...

Horton SThe International Journal of Public Sector Management, (UK), 2000 Vol 13 No 4. Start page: 354. No of pages: 15 Investigates the extent of competency-based management in the British civil ...