One area that may drastically improve consumers’ satisfaction with customer service: AI-powered bots that can act as a ...

Context Although not the newest communication technology, when SMS is paired with chat bots, we enter the next phase of customer engagement. Starting as a personal communication tool, text ...

A mother suing Character.AI after her son died by suicide—allegedly manipulated by chatbots posing as adult lovers and therapists —was horrified when she recently discovered that the platform is ...

There’s no denying that ChatGPT and other AI chatbots make impressive chat companions ... chatbots use your personal data — essentially, to train better bots. Take the movie Terminator 2 ...

In recent years, they’ve gained massive popularity among people who crave social connection, or even those like Sakura who say it can feel easier to confide in a bot than in a real person.

Until then, it might be true that we don’t completely understand chat bots. But it is also true that they don’t completely understand us.

CalMatters reports AI-powered chatbots have been providing students with school and career options, but asks if these ...

Coming very close to being your personal assistants ... you don’t have to look further than FitCircle’s chat bot which helps users get personalised daily workouts and monitor their food ...

What are AI bots? AI bots are self-learning software that automates and continuously refines crypto cyberattacks, making them ...

And as the technology improves, these so-called "grief bots" are becoming easier, cheaper and much more convincing. For some, like Jisung, using technology proved helpful, with the world seeming ...