Are we solving problems fast and treating customers with respect? Technology: Are systems and automation delivering fair ...

The chargeback process was originally designed over 50 years ago to protect consumers, but as e-commerce merchants will tell ...

The study found 86% of decision-makers across a wide range of industries agree the phone is the most important outbound ...

The Wisconsin BBB says consumers should be aware of fake customer support accounts when posting on social media.

Health care supplier provides special answers to special problems through diverse inventory and full-spectrum manufacturing services.

Scammers are creating fake customer service accounts on social media to steal personal information, warns the Better Business ...

TROY, Mich.: 13 March 2025 — Customer satisfaction with the dealer service experience remains strong for a second consecutive year, yet long wait times for appointments, communication shortfalls and ...

Paramount Industrial Tools & Fasteners Ltd, engineering, manufacturing, and trade merchants serving Stafford, Stoke-on-Trent, ...