Tap Send E-mail. Amazon's online chat assistant can answer urgent questions or resolve account-related issues. It combines the online customer service hub with an interactive chatbot, making it ...

Though Amazon is known for efficiency and speed, there may be a few snags along the way like with any online delivery service. Did something go awry with your holiday shopping? Regretting a recent ...

Amazon is one of the biggest retailers in the world, and that can make it quite challenging to shove past the FAQs, user forums, and Reddit threads to actually talk to a human over the phone.

To access Amazon’s Customer Service Help Page ... Now you've officially entered the chat. Type "Talk to associate" in the chat box. Amazon's messaging assistant might prompt you to give more ...

Often an online chat with an Amazon customer service rep is an easier way to get in contact with Amazon and to resolve an issue. Here's how to do it. If you prefer to contact Amazon by email ...