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Birmingham New Street, also known as New Street station, is the largest and busiest of the three main railway stations in Birmingham city centre, …
Reviews
Tripadvisor
4.0/5 · 1,780 reviews
5-star
30%
4-star
26%
3-star
12%
2-star
9%
1-star
23%
Recent reviews
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Mar 29, 2025
My experience at this station was extremely uncomfortable. As soon as I entered, a group of women started begging for money, and when I declined, they wouldn't leave me alone. They kept following me,…Full review by YAYA H
Mar 22, 2025
Staff were excellent and friendly and made me feel welcome and comfortable. I had to use customer assistance service getting on and off trains . Can't find any faults staff took me to and from platfo…Full review by andrewdL3959NU
Mar 19, 2025
I loathe Birmingham New Street. If I can possibly avoid it and change at Coventry or Wolverhampton I will. I don’t care if those stations are dour and dirty, at least you know where you are going and…Full review by Sarah D
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